The Effect of Environmental Pressures and the Covid19 Pandemic on the Adoption of TikTok by MSMEs: Can MSME Engagement Moderate?
Abstract
Full Text:
PDFReferences
Abbasi, G. A., Rahim, N. F. A., Wu, H., Iranmanesh, M., & Keong, B. N. C. (2022). Determinants of sme’s social media marketing adoption: Competitive industry as a moderator. SAGE Open, 12(1), 1-19. doi:10.1177/21582440211067220
Abed, S. S., Dwivedi, Y. K., & Williams, M. D. (2015). Social media as a bridge to e-commerce adoption in smes: A systematic literature review. The Marketing Review, 15(1), 39-57. doi:10.1362/146934715X14267608178686
Al-Qirim, N. A. (2004). A framework for electronic commerce research in small to medium-sized enterprises. Hershey, PA, USA: IGI Global.
Alam, K., Ali, M. A., Erdiaw-Kwasie, M. O., Murray, P. A., & Wiesner, R. (2022). Digital transformation among smes: Does gender matter? Sustainability, 14(1), 535. doi:10.3390/su14010535
Alshamaila, Y., Papagiannidis, S., & Li, F. (2013). Cloud computing adoption by smes in the north east of england: A multiâ€perspective framework. Journal of Enterprise Information Management, 26(3), 250-275. doi:10.1108/17410391311325225
AlSharji, A., Ahmad, S. Z., & Bakar, A. R. A. (2018). Understanding social media adoption in smes: Empirical evidence from the united arab emirates. Journal of Entrepreneurship in Emerging Economies, 10(2), 302-328. doi:10.1108/JEEE-08-2017-0058
Alsharji, A., Jabeen, F., & Ahmad, S. Z. (2019). Factors affecting social media adoption in small and medium enterprises: Evidence from the uae. International Journal of Business Innovation and Research, 19(2), 162-182.
Amoah, J., & Jibril, A. B. (2021). Social media as a promotional tool towards sme’s development: Evidence from the financial industry in a developing economy. Cogent Business & Management, 8(1), 1923357. doi:10.1080/23311975.2021.1923357
Araujo, C. J. G., Perater, K. A. S., Quicho, A. M. V., & Etrata, A. E. (2022). Influence of tiktok video advertisements on generation z’s behavior and purchase intention. International Journal of Social And Management Studies, 3(2), 140-152.
Bravo, R., Segura, M. G., Temowo, O., & Samaddar, S. (2022). How does a pandemic disrupt the benefits of ecommerce? A case study of small and medium enterprises in the us. Journal of Theoretical and Applied Electronic Commerce Research, 17(2), 522–557. doi:10.3390/jtaer17020028
Busalim, A. H., Hussin, A. R. C., & Iahad, N. A. (2019). Factors influencing customer engagement in social commerce websites: A systematic literature review. Journal of Theoretical and Applied Electronic Commerce Research, 14(2), 1-14. doi:10.4067/S0718-18762019000200102
Choudhary, N., Gautam, C., & Arya, V. (2020). Digital marketing challenge and opportunity with reference to tiktok-a new rising social media platform. International Journal of Multidisciplinary Educational Research, 9(10(3)), 189-197.
Curran, J., & Blackburn, R. (2001). Researching the small enterise. London: Sage Publications.
Delicia, C., & Paramita, S. (2022). Konten tiktok untuk meningkatkan umkm di masa pandemi covid-19 (studi kasus rude basic dan agate deluxe). Koneksi, 6(1), 218-225. doi:10.24912/kn.v6i1.15768
Dewi, R. (2021). Developing factors of e-wom: Intention to buy from the consumer via tik-tok. Jurnal Manajemen, 25(3), 400–414. doi:10.24912/jm.v25i3.757
Digital, F. (2022). 25 statistik tiktok yang perlu diketahui. Retrieved from https://www.frontierdigital.co.id/25-statistik-tiktok-yang-perlu-diketahui-update-2022
Dihni, V. A. (2022). Pengguna tiktok mayoritas berusia muda, ini rinciannya. Retrieved from https://databoks.katadata.co.id/datapublish/2022/07/20/pengguna-tiktok-mayoritas-berusia-muda-ini-rinciannya
Doshi, H., Kumar, P., & Yerramilli, V. (2018). Uncertainty, capital investment, and risk management. Management Science, 64(12), 5769–5786.
Eid, R., Abdelmoety, Z., & Agag, G. (2020). Antecedents and consequences of social media marketing use: An empirical study of the uk exporting b2b smes. Journal of Business & Industrial Marketing, 35(2), 284-305. doi:10.1108/JBIM-04-2018-0121
Erlangga, H., Sunarsi, D., Pratama, A., Nurjaya, Sintesa, N., Hindarsah, I., . . . Kasmad. (2021). Effect of digital marketing and social media on purchase intention of smes food products. Turkish Journal of Computer and Mathematics Education, 12(3), 3672-3678.
Eze, S. C., Chinedu-Eze, V. C., Bello, A. O., Inegbedion, H., Nwanji, T., & Asamu, F. (2019). Mobile marketing technology adoption in service smes: A multi-perspective framework. Journal of Science and Technology Policy Management, 10(3), 569-596. doi:10.1108/JSTPM-11-2018-0105
Fan, M., Qalati, S. A., Khan, M. A. S., Shah, S. M. M., Ramzan, M., & Khan, R. S. (2021). Effects of entrepreneurial orientation on social media adoption and sme performance: The moderating role of innovation capabilities. PLoS ONE, 16(4), 1-24. doi:10.1371/journal.pone.0247320
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. doi:10.2307/3151312
Ghobakhloo, M., Sabouri, M. S., Hong, T. S., & Zulkifli, N. (2011). Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature. Interdisciplinary Journal of Research in Business, 1(7), 53-80.
Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: An empirical study of small and medium us businesses. Information & Management, 42(1), 197-216. doi:10.1016/j.im.2003.12.010
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (pls-sem). Thousand Oaks, California: SAGE Publications.
Harris, L., Rae, A., & Misner, I. (2012). Punching above their weight: The changing role of networking in smes. Journal of Small Business and Enterprise Development, 19(2), 335-351.
Hartmann, B. J., Wiertz, C., & Arnould, E. J. (2015). Exploring consumptive moments of value-creating practice in online community. Psychology and Marketing, 32(3), 319-340. doi:10.1002/mar.20782
Hasani, T., Bojei, J., & Dehghantanha, A. (2017). Investigating the antecedents to the adoption of scrm technologies by start-up companies. Telematics and Informatics, 34(5), 655-675.
Hoang, T. D. L., Nguyen, H. K., & Thu, N. H. (2021). Towards an economic recovery after the covid-19 pandemic: Empirical study on electronic commerce adoption of small and medium enterprises in vietnam. Management & Marketing, 16(1), 47-68. doi:10.2478/mmcks-2021-0004
Howell, S. T., Lerner, J., Nanda, R., & Townsend, R. R. (2020). Financial distancing: How venture capital follows the economy down and curtails innovation. National Bureau of Economic Research Working Paper, 1-53. doi:10.3386/w27150
Jacobsen, S. (2018). Why did i buy this?: The effect of wom and online reviews on post purchase attribution for product outcomes. Journal of Research in Interactive Marketing, 12(3), 370–395. doi:10.1108/JRIM-12-2017-0102
Jayani, D. H. (2021). Umkm indonesia bertambah 1,98% pada 2019. Retrieved from https://databoks.katadata.co.id/datapublish/2021/08/12/umkm-indonesia-bertambah-198-pada-2019
Kala’lembang, A. (2021). Digitalization in increasing smes productivity in the post covid-19 pandemic period. Management and Entrepreneurship: Trends of Development, 2(16), 101-110. doi:10.26661/2522-1566/2021-1/16-08
Kapoor, P. S., Jayasimha, K. R., & Sadh, A. (2013). Brand-related, consumer to consumer, communication via social media. IIM Kozhikode Society & Management Review, 2(1), 43–59. doi:10.1177/2277975213496514
Kemenkopukm. (2019). Perkembangan data usaha mikro, kecil, menengah (umkm) dan usaha besar (ub) tahun 2018 - 2019 Retrieved from https://kemenkopukm.go.id/uploads/laporan/1650868533_SANDINGAN_DATA_UMKM_2018-2019%20=.pdf
Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. doi:10.1016/j.bushor.2011.01.005
Kusumadewi, N. M. W., Suprapti, N. W. S., Sukaatmadja, I. P. G., & Setiawan, P. Y. (2022). Antecedents of social media usage and their consequences on small and medium-sized enterprises marketing performance: A conceptual framework. Italienisch, 12(1), 893–907.
Lertwongsatien, C., & Wongpinunwatana, N. (2003). E-commerce adoption in thailand: An empirical study of small and medium enterprises (smes). Journal of Global Information Technology Management, 6(3), 67–83. doi:10.1080/1097198X.2003.10856356
Maduku, D. K., Mpinganjira, M., & Duh, H. (2016). Understanding mobile marketing adoption intention by south african smes: A multi-perspective framework. International Journal of Information Management, 36(5), 711-723. doi:10.1016/j.ijinfomgt.2016.04.018
Malesev, S., & Cherry, M. (2021). Digital and social media marketing - growing market share for construction smes. Construction Economics and Building, 21(1), 65-82. doi:10.5130/AJCEB.v21i1.7521
Mohtaramzadeh, M., Ramayah, T., & Jun-Hwa, C. (2017). B2b e-commerce adoption in iranian manufacturing companies: Analyzing the moderating role of organizational culture. International Journal of Human–Computer Interaction, 34(7), 621-639. doi:10.1080/10447318.2017.1385212
Nair, R. K., Ganatra, V., Sugumaran, H., Kee, D. M. H., Heng, S. W., Mei, H., . . . Doshi, V. (2022). How does social media platforms help to improve business performances during the covid-19 pandemic? A study of tiktok. Journal of The Community Development in Asia, 5(1), 42-53.
Ngo, T. T. A., Le, T. M. T., Nguyen, T. H., & Le, T. G. (2022). The impact of sns advertisements on online purchase intention of generation z: An empirical study of tiktok in vietnam. Journal of Asian Finance, Economics and Business, 9(5), 497–506. doi:10.13106/jafeb.2022.vol9.no5.0497
Oliveira, T., Faria, M., Thomas, M. A., & Popoviˇ, A. s. (2014). Extending the understanding of mobile banking adoption: Whenutaut meets ttf and itm. International Journal of Information Management, 34(5), 689-703. doi:10.1016/j.ijinfomgt.2014.06.004
Premkumar, G., & Roberts, M. (1999). Adoption of new information technologies in rural small businesses. Omega, 27(4), 467-484. doi:10.1016/S0305-0483(98)00071-1
Priyono, A., Moin, A., & Putri, V. N. A. O. (2020). Identifying digital transformation paths in the business model of smes during the covid-19 pandemic. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 104. doi:10.3390/joitmc6040104
Qalati, S. A., Li, W., Ahmed, N., Mirani, M. A., & Khan, A. (2020). Examining the factors affecting sme performance: The mediating role of social media adoption. Sustainability, 13(1), 75. doi:10.3390/su13010075
Qalati, S. A., Ostic, D., & Fan, M. (2022). Social media usage in small and medium-sized enterprises (smes) in developing countries. In Smart management for digital transformation (pp. 308-331). Handbook of Research on Smart Management for Digital Transformation: IGI Global.
Qalati, S. A., Ostic, D., Sulaiman, M. A. B. A., Gopang, A. A., & Khan, A. (2022). Social media and smes’ performance in developing countries: Effects of technological-organizational-environmental factors on the adoption of social media. SAGE Open, 12(2), 1–13. doi:10.1177/21582440221094594
Qalati, S. A., Yuan, L. W., Khan, M. A. S., & Anwar, F. (2021). A mediated model on the adoption of social media and smes’ performance in developing countries. Technology in Society, 64(1), 101513. doi:10.1016/j.techsoc.2020.101513
Rahman, R. U., Shah, S. M. A., El-Gohary, H., Abbas, M., Khalil, S. H., Altheeb, S. A., & Sultan, F. (2020). Social media adoption and financial sustainability: Learned lessons from developing countries. Sustainability, 12(24), 10616. doi:10.3390/su122410616
Religia, Y., Surachman, Rohman, F., & Indrawati, N. K. (2020). The antecendence of e-commerce adoption by micro, small, and medium sized enterprise (msme) with e-commerce training as moderation. Solid State Technology, 63(2), 335-346.
Religia, Y., Surachman, Rohman, F., & Indrawati, N. K. (2020). E-commerce adoption in smes: A literature review. Paper presented at the Incess 2020, Bekasi, Indonesia.
Samsudeen, S. N., Thelijjagoda, S., & Sanjeetha, M. B. F. (2021). Social media adoption: Small and medium-sized enterprises’ perspective in sri lanka. Journal of Asian Finance, Economics and Business, 18(1), 759–766. doi:10.13106/jafeb.2021.vol8.no1.759
Stevens, J. (1996). .Applied multivariate statistics for the social sciences. In. Mahwah, NJ, USA: Lawrence Erlbaum.
Storey, J., Emberson, C., Godsell, J., & Harrison, A. (2006). Supply chain management: Theory, practice and future challenges. International Journal of Operations and Production, 26(7), 754-774.
Suryono, P., & Pitoyo, A. J. (2013). Kesesuaian tingkat pendidikan dan jenis pekerjaan pekerja di pulau jawa: Analisis data sakernas tahun 2010. Jurnal Bumi Indonesia, 2(1), 59-68.
Tajudeen, F. P., Jaafar, N. I., & Ainin, S. (2018). Understanding the impact of social media usage among organizations. Information & Management, 55(3), 308-321. doi:10.1016/j.im.2017.08.004
Tajvidi, R., & Karami, A. (2021). The effect of social media on firm performance. Computers in Human Behavior, 115(1), 105174. doi:10.1016/j.chb.2017.09.026
Tornatzky, L. G., Fleischer, M., & Chakrabarti, A. K. (1990). The processes of technological innovation (issues in organization and management series). Hawthorne, CA, USA: Lexington Books.
Trawnih, A., Yaseen, H., Al-Adwan, A. S., Alsoud, A. R., & Jaber, O. A. (2021). Factors influencing social media adoption among smes during covid-19 crisis. Journal of Management Information and Decision Sciences, 24(6), 1-18.
Tripopsakul, S. (2018). Social media adoption as a business platform: An integrated tam-toe framework. Polish Journal of Management Studies, 18(2), 350-362.
Uhlaner, L. M., Goor-Balk, H. J. M. V., & Masurel, E. (2004). Family business and corporate social responsibility in a sample of dutch firms. Journal of Small Business and Enterprise Development, 11(2), 186-194.
Xenos, M., Vromen, A., & Loader, B. D. (2014). The great equalizer? Patterns of social media use and youth political engagement in three advanced democracies. Information, Communication & Society, 17(2), 151-167. doi:10.1080/1369118X.2013.871318
Yuan, L., Xia, H., & Ye, Q. (2022). The effect of advertising strategies on a short video platform: Evidence from tiktok. Industrial Management & Data Systems, 122(8), 1956-1974. doi:10.1108/IMDS-12-2021-0754
Zhu, K., Kraemer, K., & Xu, S. (2003). Electronic business adoption by european firms: A cross-country assessment of the facilitators and inhibitors. European Journal of Information Systems, 12(4), 251-268. doi:10.1057/palgrave.ejis.3000475
DOI: https://doi.org/10.32535/jicp.v5i5.2031
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Yoga Religia

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Published by:
AIBPM Publisher
Editorial Office:
JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
Phone:+62 341 366222
Email: journal.jicp@gmail.com
Website:http://ejournal.aibpmjournals.com/index.php/JICP
Supported by: Association of International Business & Professional Management
If you are interested to get the journal subscription you can contact us at admin@aibpm.org.
ISSN 2622-0989 (Print)
ISSN 2621-993X (Online)
DOI:Prefix 10.32535 by CrossREF
Journal of International Conference Proceedings (JICP) INDEXED:
In Process
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.