Determinants of Financial Management Behavior: The Role of Financial Knowledge, Financial Attitude, and Income among Banking Frontliner Employees
Abstract
This study aims to examine the determinants of financial management behavior by analyzing the role of financial knowledge, financial attitude, and income among banking frontliner employees in Indonesia. In the context of rapid digitalization and increasing consumerism, understanding how individuals manage their finances has become increasingly important, particularly for employees working in the financial sector who are expected to demonstrate sound financial practices. This research adopts a quantitative approach using a saturated sampling technique. Data were collected through structured questionnaires from frontliner employees in the banking sector and analyzed using multiple linear regression. The findings reveal that financial knowledge, financial attitude, and income each have a positive and significant effect on financial management behavior. Moreover, these variables simultaneously contribute significantly to shaping individuals’ financial behavior. Financial knowledge enhances individuals’ ability to make informed financial decisions, while financial attitude reflects a responsible mindset toward financial planning and control. In addition, income plays a crucial role in enabling individuals to effectively allocate and manage their financial resources. This study highlights the importance of strengthening financial literacy and fostering positive financial attitudes, supported by adequate income, to promote better financial management behavior. The findings also provide practical implications for financial institutions in developing strategies to improve employees’ financial awareness and responsibility.
Keywords
Full Text:
PDFReferences
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Bamforth, J., Jebarajakirthy, C., & Geursen, G. (2018). Understanding undergraduates’ money management behaviour: A study beyond financial literacy. International Journal of Bank Marketing, 36(7), 1285–1310. https://doi.org/10.1108/IJBM-05-2017-0104
Ço?kun, A., & Dalziel, N. (2020). Mediation effect of financial attitude on financial knowledge and financial behavior: The case of university students. International Journal of Research in Business and Social Science (2147- 4478), 9(2), 01–08. https://doi.org/10.20525/ijrbs.v9i2.647
Eraker, B., & Ready, M. (2015). Do investors overpay for stocks with lottery-like payoffs? An examination of the returns of OTC stocks. Journal of Financial Economics, 115(3), 486–504. https://doi.org/10.1016/j.jfineco.2014.11.002
Kholilah, N. A., & Iramani, Rr. (2013). STUDI FINANCIAL MANAGEMENT BEHAVIOR PADA MASYARAKAT SURABAYA. Journal of Business and Banking, 3(1), 69. https://doi.org/10.14414/jbb.v3i1.255
Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1), 5–44. https://doi.org/10.1257/jel.52.1.5
OECD. (2022). OECD/INFE Toolkit for Measuring Financial Literacy and Financial Inclusion 2022. OECD. https://doi.org/10.1787/cbc4114f-en
Perry, V. G., & Morris, M. D. (2005). Who Is in Control? The Role of Self?Perception, Knowledge, and Income in Explaining Consumer Financial Behavior. Journal of Consumer Affairs, 39(2), 299–313. https://doi.org/10.1111/j.1745-6606.2005.00016.x
Prihartono, M. R. D., & Asandimitra, N. (2018). Analysis Factors Influencing Financial Management Behaviour. International Journal of Academic Research in Business and Social Sciences, 8(8), Pages 308-326. https://doi.org/10.6007/IJARBSS/v8-i8/4471
Rai, K., Dua, S., & Yadav, M. (2019). Association of Financial Attitude, Financial Behaviour and Financial Knowledge Towards Financial Literacy: A Structural Equation Modeling Approach. FIIB Business Review, 8(1), 51–60. https://doi.org/10.1177/2319714519826651
Xiao, J. J. (Ed.). (2008). Handbook of Consumer Finance Research. Springer New York. https://doi.org/10.1007/978-0-387-75734-6
Xiao, J. J., & Dew, J. (2011). The Financial Management Behavior Scale: Development and Validation.
Xiao, J. J., & O’Neill, B. (2016). Consumer financial education and financial capability. International Journal of Consumer Studies, 40(6), 712–721. https://doi.org/10.1111/ijcs.12285
Yahaya, R., Zainol, Z., Abidin, J. H. O. @ Z., & Ismail, R. (2019). The Effect of Financial Knowledge and Financial Attitudes on Financial Behavior among University Students. International Journal of Academic Research in Business and Social Sciences, 9(8), Pages 22-32. https://doi.org/10.6007/IJARBSS/v9-i8/6205
DOI: https://doi.org/10.32535/ijafap.v9i3.4655
Refbacks
- There are currently no refbacks.
Copyright (c) 2026 Yuli Agustina

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
International Journal of Accounting and Finance in Asia Pacific (IJAFAP)
ISSN 2684-9763 (Print) | ISSN 2655-6502 (Online)
DOI Prefix: 10.32535 by CrossRef
Published by AIBPM Publisher
JL. Kawi No. 23, Bareng, Klojen, Kota Malang, Jawa Timur, Indonesia
Email: adm.ijafap@gmail.com
Phone: +62 896-8679-1980
Website: https://ejournal.aibpmjournals.com/index.php/IJAFAP
Governed by
Association of International Business and Professional Management
Email: admin@aibpm.org
Website: https://www.aibpm.org/
Licensing Information
International Journal of Accounting and Finance in Asia Pacific (IJAFAP) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.















