The Influence of Person-Job Fit and Job Crafting on Organizational Citizenship Behavior Through Work Engagement at The One-Stop Integrated Investment and Services Office of Medan City

Yudi Siswadi, Novien Rialdy, Gayatri Gayatri

Abstract


The aim of this study is to determine and analyze the direct influence of personjob fit, job crafting, and work engagement on organizational citizenship behavior, to identify and analyze the direct influence of person-job fit and job crafting on work engagement, and to ascertain and analyze the indirect influence of personjob fit and job crafting on organizational citizenship behavior through work engagement. This study employs an associative research design with a sample of 61 respondents who are employees of the One-Stop Integrated Investment and Services Office of Medan City. Data collection techniques involve using statement lists such as questionnaires, and data analysis techniques utilize Partial Least Squares (SmartPLS). The results indicate a positive influence of person-job fit, job crafting, and work engagement on organizational citizenship behavior. There is a significant positive influence of perceived person-job fit and job crafting on work engagement. Moreover, there is a significant positive influence of personjob fit and job crafting on organizational citizenship behavior through work engagement.


Keywords


Person-Job Fit, Job Crafting, Work Engagement and Organizational Citizenship Behavior

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References


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