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Issue Title
 
Vol 4, No 1 (2021): February 2021 The Impact of Global Trend on Courier Service and Consumer Satisfaction: A Study of DHL Abstract   PDF
Rudresh Pandey, Varsha Ganatra, Harsh Sonawane, Fahada Nur Binti Mohd Fauzi, Daisy Mui Hung Kee, Nur Hafizah Binti Mohd Yasir, Nur Fatini Farisya Binti Suhairi, Nur Afeza Azila Binti Md Zamri
 
Vol 7, No 3 (2024): October 2024 The Impact of Job Satisfaction and Performance on User Satisfaction with Banking Services Abstract   PDF
Jocelyne Jia Lin Lee, Lyn Liq Ooi, Xiang Yang Wun, Pei Wen Wong, Jia Yue Yin, Hai Hong Yang, Daisy Mui Hung Kee
 
Vol 3, No 3 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) The Impact of The Sustainability Report on The Performance of Maqashid Sharia Islamic Commercial Banks in Indonesia Abstract   PDF
Arini Arini, Satia Nur Maharani, Dodik Juliardi
 
Vol 4, No 1 (2021): February 2021 The Implementation of Local Wisdom-Based Vocational Hospitality Curriculum Development Model Abstract   PDF
Bernadain Dainty Polii, Dimas Ero Permana
 
Vol 3, No 3 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) The Influence of Brand Equity and Brand Trust on E-Commerce Consumer’s Loyalty (Zalora Consumer Research) Abstract   PDF
Dennis Mahendra Putra, Liem Gai Sin
 
Vol 8, No 3 (2025): October 2025 The Influence of Brand Image, Digital Marketing, and Online Customer Reviews on Purchasing Decisions in the Skincare Industry Abstract   PDF
I Gusti Ayu Imbayani, I Made Surya Prayoga, Ni Komang Ayu Putri Dwiyanti
 
Vol 7, No 3 (2024): October 2024 The Influence of Customer Satisfaction, Brand Trust and Brand Loyalty on Purchase Intention: A Study Of Mcdonald’s in Malaysia Abstract   PDF
Daisy Mui Hung Kee, Liem Gai Sin, Neo Zhan Yuan, Nelly Lau Yenn Ni, Ng Kar Wen, Ng Suk Fang, Muhammad Rayhan, Muhammad Hasyir Ali, Joseph Willy Yose, Ufairoh Aqilah Muhsyi
 
Vol 3, No 2 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) The Influence of Customer Satisfaction on Grab Services in Malaysia Abstract   PDF
Muhammad Adam, Daisy Mui Hung Kee, Intan Junaina, Nur Fadhilah, Nurul Uwais, Fatimah Al Rashidi, Hadeel Al Shammari, Majdi Anwar Quttainah, Aditi Srivastava, Rudresh Pandey
 
Vol 7, No 1 (2024): February 2024 The Linked Factor of Customer Satisfaction and Loyalty in F&B Industry: A Study of Operational Performance Factor Abstract   PDF
Yen Er Cheng, Yun Yee Cheah, Dana Valentina Rojas Jimenez, Yuxin Chen, Yifei Chen
 
Vol 4, No 2 (2021): June 2021 The Measurement of Service Quality at Linow Lake Tourist Attraction Using Servqual Method Abstract   PDF
Stefani I. Angmalisang
 
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