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Issue Title
 
Vol 9, No 3 (2026): October 2026 Consumer Buying Behavior in Malaysian E-Hailing Services: Examining Price, Service Quality, and Convenience Abstract   PDF
Thiam Yong Kuek, Varalakshmi Dandu, Hassan An Nuqman Hamdan, Yi Chen Han, Xu Guo, Fengyue Guo, Varun Sharma, Inamul Hussain, Shaik Mohammad Afzal, Daisy Mui Hung Kee
 
Vol 8, No 1 (2025): February 2025 Consumer-Driven Growth: Analyzing the Relationship Between Brand Loyalty and Consumer Behavior in the Ice Cream and Tea Industry Abstract   PDF
Gan Kia Hui, Lay Hong Tan, Qi Zhang, Jia Hui Zhang, Shu Kun Zhang, Ke Xian Zhao, Daisy Mui Hung Kee
 
Vol 5, No 2 (2022): June 2022 Consumers’ Satisfaction Toward McDonald’s during Covid-19 Pandemic in Malaysia Abstract   PDF
Nur Ain Nabilah, Nur Alyaa Atiqah, Nur Alia Najwa, Nur Aliah Zulaika, Julia Kasih
 
Vol 5, No 1 (2022): February 2022 Contributing Factors to Customer Satisfaction during the Pandemic: A Study of Foodpanda of Malaysia and Nigeria Abstract   PDF
Daisy Mui Hung Kee, Vinosha Rai A/P Veeraselvam, Vanishaa A/P Vayapuri, Ummie Aisyah, Tuan Amelin A'ishah, Ernestina Enakhifo, Friday Ogbu Edeh
 
Vol 6, No 2 (2023): June 2023 Contributing Factors to Customers Loyalty in Gadgets A Study on Apple Brand Abstract   PDF
Rosmelisa Yusof, Lok Yee Huei, Nur Aisya Adnan, Nur Aliah Ilyana Jefry, Nur Aliana Sofea Syuhaimi, Nur Alieza Natasha Marzuki, Nilna Iffa Afifatia Fasya, Naura Nuhaa Tsabita
 
Vol 3, No 2 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) Contributing Factors to Organizational Success: A Case Study of McDonald’s Abstract   PDF
Xin Rou Chia, Daisy Mui Hung Kee, Sue Ting Khor, Kai Yee Chin, Tzyy Xian Lok, Hanouf Ali Almutairi, Majdi Anwar Quttainah, Hariharan Balakrishnan, Swati Kulkarni
 
Vol 4, No 2 (2021): June 2021 Critical Success Factors in the Fast food Industry: A Case of McDonald's Abstract   PDF
Daisy Mui Hung Kee, Siew Ling Ho, Yee Syuen Ho, Tze Wey Lee, HaoYu Ma, Yuan Yin
 
Vol 3, No 1 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) Customer Experiences, Expectations and Satisfaction Level Towards Services Provided by Amazon Abstract   PDF
Pragya Goel, Priyanka Verma, Qoot Al Mutairi, Rashi Bhardwaj, Sahil Tyagi
 
Vol 5, No 2 (2022): June 2022 Customer Satisfaction and Brand Loyalty: A Survey of Nestlé Abstract   PDF
Ai-man Esmail Waebuesar, Alessa a/p Aruai, Aina Binti Rosli, Ain Najwa Binti Mohd Azmi
 
Vol 9, No 2 (2026): June 2026 Customer Satisfaction and Loyalty toward COWAY’s Product and Service Ecosystem in Malaysia Abstract   PDF
Oh Zi Jian, Nur Eidra Nabila binti Zukarnai, Nur Farah Husna binti Mohd Fauzi, Nur Fatin Hidayah binti Mohamad Fuzi, Nur Huwaidah binti Abdul Khalid, Keshav Maheshwari
 
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