| Issue | Title | |
| Vol 6, No 2 (2023): June 2023 | Customer Satisfaction on How McDonald's Performs on Post-Pandemic | Abstract PDF |
| Zi Jian Oh, Gai Sin Liem, Liew Chu Han, Liew Qiad Xing, Liew Qian Yie, Lim Boon Kang, Hasna Rania, M. Hendis Mulya Bahari, Dhani Ainurridho, Doly Difa Daifullah | ||
| Vol 5, No 3 (2022): October 2022 | Customer Satisfaction on Starbucks Malaysia Post-Covid 19 Pandemic | Abstract PDF |
| Shing Yee Lim, Chenling Liang, Mingze Li, Minghao Liang, Smitha M. | ||
| Vol 3, No 3 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) | Customer Satisfaction Towards Service Quality: A Study of Malindo Air | Abstract PDF |
| Nabilah Maisarah, Daisy Mui Hung Kee, Nurul Syakirah, Mohd Azri Hanif, Arti Bella, Rudresh Pandey, Rashed Fahad Almuhaini, Majdi Anwar Quttainah | ||
| Vol 3, No 1 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) | Customer Satisfaction with the Goods and Services Offered By MYDIN | Abstract PDF |
| Muhammad Hafiz Bin Mohd Nazri, Daisy Mui Hung Kee, Muhammad Azamuddin Bin Abd Wahab, Aiman Bin Subli, Mohamad Afreza bin Mohd Azmi, Suvin Varghese, Tanya Sinha | ||
| Vol 4, No 3 (2021): October 2021 | Customer's Purchase Decision in Alfamaret Tataaran II Minahasa | Abstract PDF |
| Allen A. CH. Manongko, Ninik Indawati, Silvana S.A Oroh, Maria Melva Kaparang | ||
| Vol 1, No 1 (2018): International Journal of Tourism & Hospitality | DESIGN OF SEMI-AUTOMATIC ONION FRYING MACHINE EQUIPPED WITH TEMPERATURE, TIMER, SPEED CONTROL | Abstract PDF |
| Susi Tri Umaroh, Muhammad Ichsan Khofi, Khoirul Huda, Ahmad Setyo Purnomo, Amalia Forma Alfianti | ||
| Vol 8, No 3 (2025): October 2025 | Determinants of Brand Equity: The Roles of Brand Awareness, Association, Loyalty, and Image in the Airline Industry | Abstract PDF |
| Kok Ban Teoh, Kia Hui Gan, Foong Jia Yee, Gan Lee Fan, Lin Shihui, Fathimah Az-Zahra Binti Harudin, Fu Wei, Anees Jane Ali, Daisy Mui Hung Kee | ||
| Vol 9, No 1 (2026): February 2026 | Determinants of Customer Experience and Satisfaction in Online Food Delivery Services in Malaysia | Abstract PDF |
| Daisy Mui Hung Kee, Seng Xu Jong, Jeremy Jin Wei Wong, Keerthi A/P Kumaraguru, Yu Xuan Jia | ||
| Vol 9, No 2 (2026): June 2026 | Determinants of Customer Satisfaction toward Shopee: A Case Study In Malaysia | Abstract PDF |
| Haslindar Ibrahim, Rudresh Pandey, Hor Xin Pang, Yibo Peng, Shi Ling Pung, Puteri Nabila Asyhah Roslan, Somya Srivastava | ||
| Vol 8, No 3 (2025): October 2025 | Determinants of Digital Consumer Behavior in Online Food Delivery Applications in the Post-Pandemic Era | Abstract PDF |
| Yee Huei Lok, Kok Ban Teoh, Wen Jing Cheang, Liangyu Chen, Quanxi Chen, Xinkai Feng, Zhuyi Chen, Anees Jane Ali, Daisy Mui Hung Kee | ||
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